Electrolux has today requested that owners of the AEG FX9 / Electrolux Pure F9 cordless vacuum cleaner with certain serial numbers must immediately stop using the appliance due to a possible safety problem.
The reason is an issue with a component used in the product, which under certain circumstances may potentially cause overheating and result in the vacuum cleaner catching fire.
Owners of the affected products are asked to contact the local Electrolux Service Organization to get instructions how to return the product and learn about the solution options available. The overheating is considered a serious risk that can result in a fire to potentially spread to adjacent flammable material.
Owners of the mentioned ranges can verify if their product is affected, and if so, find instructions on how to handle the product and how to contact our local service organization by visiting the local websites in the affected countries – see list with links below.
The recall is mainly performed in Europe. In addition, a very limited number of products will be recalled in North America and Latin America. Countries in Asia Pacific are not affected. The total number of affected products is estimated to be approximately 35,000, with the predominant share in Europe.
There has been no personal injury or property damage reported. Nevertheless, as the safety of our consumers is our top priority at Electrolux, we take this matter very seriously.
Potential product overheating can only be initiated when the product is being used, not during recharging or standby.
Please note: Products with other serial numbers within the AEG FX9/Electrolux Pure F9 range are not affected. Other AEG or Electrolux products including any other vacuum cleaner models are not affected.
Electrolux sincerely apologizes for any inconvenience this may cause.