Annual Report 2013

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Training and education

LA10-12

Electrolux has tools and processes in place for organizational learning and knowledge management. This includes formal learning networks and Internet-based knowledge, as well as a company-own education facility.

Shaping great leaders

Strong leadership that embraces both business competence and strong people skills is a key factor for success. Electrolux offers leadership programs that provide guidance for line managers, middle managers and senior leaders. The programs are run across the organization.

Electrolux introduced its Leadership Model in 2012, with the stated expectation on managers to reflect both business and people-leadership qualities. The latter is achieved through awareness raising on the Electrolux Purpose—to make a positive difference in people’s lives and for the planet—as well as core values and Foundation. All employees are also measured on elements of the model in annual performance appraisals.

The Coaching for Performance (C4P) training program, in place as of 2013, is targeted for all managers within the Electrolux Group and is intended to promote a learning organization, strengthen feedback and instill a coaching culture.

On an employee level, annual Performance Appraisals are mandatory meetings that all non-production employees (approximately 26% of all employees) have with their managers. Its purpose is to review the previous year's objectives, to get feedback on performance and set future objectives and development goals. The number of appraisal talks conducted is not collated on Group level.

True leadership is accomplished through a combination of an individual’s skills, and the energy, determination and competencies of entire teams working together towards a shared objective. In 2014, the ‘teamship’ theme will be rolled out to compliment and strengthen the leadership model and boost and recognize high-performing teams.

The backbone of the company’s training and education program is built on the 70-20-10 model. 70% of learning is achieved through challenging assignments and on-the-job experience, about 20% of learning is developed through relationships, networks, and feedback and about 10% of learning is delivered via formal training processes.

With this in mind, concerted efforts are being made to develop mentoring as well as coaching for performance across the company.

The Group does not collect data on the average number of hours of training per employee.

Sustainability training

Workshops and training are ongoing to support other aspects of the Group’s sustainability goals. These include ISO14001, Workplace Standard, OHS, Anti-corruption, Responsible Sourcing and Ethics training. Particular focus throughout 2014 will be on informing employees and managers of the revised CoC and the carbon target.

The group-wide program Purpose highlights company initiatives that make a positive everyday difference in people’s lives and for the planet and encourages all employees to engage in initiatives that create value beyond financial and market objectives. During 2013, workshops engaging 2,400 employees were held across the company, the lion’s share in Europe and Latin America.

We take it personally

Our Purpose is the Group’s commitment to make a positive everyday difference in people’s lives and for our planet. Voluntary workshops were held across the company to explain the Purpose and inspire personal commitment among employees.

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