Governance
Auditing and monitoring
We have a number of follow-up mechanisms that allow us to monitor how our organization and our suppliers abide by our Code of Conduct and Supplier Workplace Standard. They are used differently depending on the level of risk.
Workplace Policy audits
Purpose
Workplace Policy audits identify improvement areas and ensure Workplace Policy compliance.
Criteria
Internal audits of selected manufacturing units, following risk assessments based on the Workplace Policy. From 2022 onwards, Workplace Policy audits will be conducted at all factories, in line with the updated Workplace Directive.
Read more in our Goal Act ethically, lead in diversity and respect human rights for more on how we work with our Workplace Policy and see the results Workplace Policy Audit findings.
The Ethics Helpline
Purpose
The Ethics Helpline is a whistleblowing system that enables employee bottom-up monitoring. It allows employees to remain anonymous (to the extent permitted under local law), without fear of exposure or retaliation.
Criteria
The helpline is third-party operated, and covers breaches of ethics related policies such as the People Policy, Workplace Policy, Conflicts of Interest Policy and Anti-corruption Policy.
Read more on how we work with the Ethics Helpline in our Goal Act ethically, lead in diversity and respect human rights.
Group Internal Audit
Purpose
Group Internal Audit provides independent assurance. They evaluate the effectiveness of risk management, control, and governance processes by conducting operational, financial, and compliance process audits and investigations of alleged employee fraud.
Criteria
Risk-based annual plan approved by the Audit Committee, and ad hoc investigations of reported fraud allegations.
Employee Engagement Surveys
Purpose
The engagement, leadership, organizational capabilities and commitment to our strategy and purpose is assessed through employee surveys. It enables comparison with other high-performing organizations.
Criteria
The annual, Group-wide survey including employees in offices and manufacturing has been on hold since 2019, but will be relaunched from 2022 in a new annual format called "Employee Voice". During 2020 and 2021, Group functions, business areas and local business units conducted multiple employee surveys for their respective parts of the organization, for both production and non-production employees.
Read more on our EES in our Goal Act ethically, lead in diversity and respect human rights.
Global audits of ISO standards for environment and safety
Purpose
Every Electrolux business area must have an environmental management system at each of their manufacturing sites.
Criteria
All our manufacturing facilities are subject to annual audits, with recertification audits every third year. OHSAS health and safety is also included for select sites. All manufacturing units with over 50 employees must be certified to ISO 14001. ISO 50001 Energy Management and ISO 45001 Occupational Health and Safety are being implemented at all production facilities.
The sustainability KPI survey
Purpose
The survey is an annual assessment to track operational environmental management and compliance in the areas of materials, waste and chemicals, and employee turnover.
Criteria
The sustainability KPI survey forms the basis of our reporting for GRI disclosures. Read more in the GRI Index.
Green Spirit certification and reporting system
Purpose
The Green Spirit certification and reporting system assesses improvements in environmental performance and employee engagement. The system monitors energy and water consumption among our facilities. Best practice is shared and performance is monitored against defined energy and water targets.
Criteria
All manufacturing sites are evaluated annually as part of the certification, and are awarded stars according to their energy management performance. Read more in our Goal Be climate neutral and drive clean and resource-efficient operations.
Safety Management System (SMS)
Purpose
SMS is a factory self-assessment protocol to assess if manufacturing units meet internal safety standards.
Criteria
We conduct SMSs annually for all Global Industrial Operations. Read more in our Goal Act ethically, lead in diversity and respect human rights.
Responsible sourcing audits
Purpose
Responsible sourcing audits assess if suppliers meet our Supplier Workplace Standard and Workplace Directive. Suppliers are required to establish action plans to rectify actions, and the progress is monitored in follow up audits.
Criteria
The audits assess medium to high-risk direct material suppliers (raw materials, parts and sub-assemblies) as well as suppliers of finished goods and services. Audited suppliers are categorized and ranked on their performance, as disqualified, severe, conditional, active or preferred suppliers.
Read more on how we work with responsible auditing in our Goal Drive supply chain sustainability.
External verification of sustainability reporting
Purpose
The verification enhances reporting credibility and reporting practices.
Criteria
Our Sustainability Report is based on the GRI Standards - In accordance with the Core level. It is also reviewed in accordance with ISAE3000. A separate report is developed to fulfill the requirements in the Swedish Annual Accounts Act. Read more in About this report.
GEARS
Purpose
GEARS collects and compiles health and safety data.
Criteria
Monthly reporting for all factories and warehouses. Read more in our Goal Act ethically, lead in diversity and respect human rights.