Sustainability Report 2020

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Sustainability In Brief

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Our consumers can feel reassured that we manage chemicals carefully and replace those that cause concern.

Our promise

Electrolux will protect people and the environment by managing chemicals carefully and continuing to replace those that cause concern.
Read more about our progress on this Promise

Roadmap 2020 to 2030

  • Implement a best-in-class global system for improving the control of chemicals throughout our complex supply chain and work with suppliers to replace chemicals of concern.
  • Raise the bar on chemical requirements, taking into account new scientific findings.
  • Eliminate high-impact greenhouse gases from our products.

The case for action

As the use of chemicals increases, we need to be increasingly aware of the impact of chemicals on people and the environment.

We want consumers to feel reassured that Electrolux has a robust approach to choosing materials for its products – to protect both human health and the environment. Consumers are increasingly aware of chemicals and are raising their expectations on appliance companies such as Electrolux.

Our approach

Chemical management and compliance

The Electrolux Global Chemicals Office coordinates and manages the chemicals listed on our Restricted Materials List throughout the Group and among our suppliers. The Restricted Material List, which is an integral part of our contracts with suppliers, provides information about chemical phase-out as well as the requirements for the use of chemicals. We continuously update the list in light of new legislation and research, as well as demands from consumers and NGOs.

Our environmental management process tracks material use on a site-by-site basis. Focusing on high-risk applications and suppliers, we test thousands of components every year for chemical compliance at Electrolux laboratories and selected approved institutes.


Eco@web is our Group chemical management tool, and includes detailed information on the chemicals used in our products as well as in our manufacturing sites. It allows us to avoid unwanted materials and track those that might cause concern in the future. Eco@web helps to manage our complex supply chain of over 3,000 direct suppliers. The tracked data and collected documentation provides proof of chemical compliance for consumers and institutions.


  • Driving the phase out of chemicals where it is not supported by regulation.
  • Completing the substitution of HFCs in air conditioners, where there are no common industry solutions available.
  • Replacing high-impact greenhouse gases needs to be driven industry-wide as solutions are dependent on legislation to enable viable alternatives.

The progress on our promise

How we measure progress

  1. Level of implementation of the Group chemical management tool Eco@web throughout the organization.
  2. Annual update of the Electrolux Restricted Materials List.
  3. Progress on the phase-out of high impact greenhouse gases.

Chemical management and Electrolux Restricted Materials List

In 2020, we continued the global roll out of our Eco@web tool. We completed the implementation of the tool in Asia-Pacific and Egypt, as well as in two recently acquired cooker hood factories in Europe. Supplier coverage was also improved in the APAC and MEA Business Area.

We will continue to work toward completing the global implementation and to cover a larger supply base in the areas where Eco@web has already been implemented.

Phase-out of high-impact greenhouse gases

We focus on phasing out hydrofluorocarbons (HFCs) that have a high global warming potential and are used in some markets as refrigerants or for foam blowing.

In 2020, Electrolux submitted a plan to the UN Cool Coalition initiative to accelerate the removal of F-gases from the production of new products and to introduce gases with reduced Global Warming Potential. The plan aims to replace high-impact greenhouse gases in all Electrolux appliances by 2023 at the latest.

In Europe, our new highly efficient range of heat pump driers will use a hydrocarbon refrigerant in their compressors instead of a HFC refrigerant. Following the phase-out of HFCs in refrigerators ahead of legislation in Australia and several countries in Asia, we are in the process of phasing out HFCs in other markets.

We have made significant investments in the U.S. to move to hydrocarbon refrigerants. For example, a large manufacturing site in the U.S. has already replaced a HFC blowing agent with cyclopentane, and other North American operations will follow suit.

Next steps

Roadmap 2020 to 2030 Next stepsStatus 

Implement a best-in-class global system for improving the control of chemicals throughout our complex supply chain and work with suppliers to replace chemicals of concern.

Improve the coverage of supplier declarations of chemicals throughout our regions.

Raise the bar on chemical requirements, taking into account new scientific findings.

Annual update of the Electrolux Restricted Materials List.

Eliminate high-impact greenhouse gases from our products.

Continue to phase-out high-impact greenhouse gases in air conditioning, food preservation and fabric care globally.


On track

Additional effort is required 

Off track

Work has not yet begun


Electrolux is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people around the world, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our brands, including Electrolux, AEG and Frigidaire, we sell approximately 60 million household products in approximately 120 markets every year. In 2019 Electrolux had sales of SEK 119 billion and employed 49,000 people around the world.

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SE-105 45 Stockholm, Sweden

Terms & Conditions 2020