Sustainability Report 2018

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Sustainability In Brief

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Our safety mindset means we prevent accidents and keep our people safe and sound, no matter where they are in the world.

Our promise

Electrolux will be the leader on health and safety in the appliance industry, wherever we operate in the world.

Roadmap 2015 to 2020

  • Continue to reduce our global injury rate (TCIR) by at least 5% every year
  • Attain safety certification for our operations around the world
  • Integrate the Group's safety program into new acquisitions within three years of purchase

The case for action

The wellbeing of our colleagues is of course extremely important. We have a duty of care toward every individual working for Electrolux, and we take this seriously. Our commitment applies wherever Electrolux operates in the world, and goes beyond local regulations.

Our approach

Health and safety has long been a fundamental part of our values and our sustainability agenda, with clear targets and processes in place to ensure real progress.

All employees and contractors in production are covered by a reporting system to track incidents and hours worked, and our ambition is to apply the same OHS management system throughout the Group and among our contractors. All manufacturing sites have Central Safety Committees that include managers, workers and worker representatives. All employees receive safety training at their induction and annual training tailored to their function.

Our manufacturing site safety audits involve three activities: a behavioral audit carried out by line managers and team leaders on a monthly basis, a safety audit carried out by OHS engineers, and a Safety Management System Audit by Regional or Global Safety Leaders.

Incidents are reported daily to site management, and to sector heads on a monthly basis. Performance is disclosed in Group-wide data collection.

An annual Global Safety Day raises awareness among employees and demonstrates the management commitment to safety.

All activities are managed using the lean tools defined by our Electrolux Manufacturing System, which assures a continuation of cultural transformation while focusing on operational excellence.


  • The most significant health and safety risks occur in warehouses, where many employees are contractors
  • Our updated contractor procedure will allow us to apply the same OHS management system throughout the Group and among contractors by 2019

The progress on our promise 

How we measure progress

  1. Global injury rate (TCIR)
  2. Lost days due to injury (LCIR)
  3. First Aid activities conducted by our nurses (FAIR)

Our safety performance

Since 2014, our injury rate has declined by 34% throughout the Group.

First-class health and safety practices are an essential step for building trust among employees, their families and local communities. Our work with OHS (Occupational Health & Safety) focuses primarily on the safety of workers in production areas and also raises awareness of the health and wellbeing of office workers.

During 2018, the safety systems and processes within different business sectors have been aligned in a Group-wide approach – the Electrolux Safety Management System.

Our current global injury rate (TCIR) of 0.59 (0.58) compares favorably with other well-known benchmarks, as reported in publicly available sources. Even though our performance is already high, we have an ambitious target in place: to reduce our global injury rate (TCIR) by at least 5% every year

In addition, the wellbeing of our people affects our bottom line. Our approach to safety led to an estimated annual saving of over SEK 39m in 2018 compared with 2014, based on the average financial costs associated with injuries and the number of injuries that incur lost days.

All units managed through our Global Industrial Operations have a safety program. During 2018, they focused on:

  1. Assembly Area Forklift Ban – We have completed the assembly area forklift ban.
  2. Segregating pedestrians from forklifts in technical areas – Fences are installed in most of the factories and we are now working to improve pedestrian paths to assure people are segregated from vehicles in all technical areas.
  3. Lock-Out Tag Out – Global procedure has been applied to all sites and an audit of all factories on its proper application has been conducted.
  4. Contractors working at our sites – A global procedure focused on contractors working at Electrolux facilities has been completed and enforced at all our sites. In 2019, we will audit all sites looking to correct application.
  5. Warehouse safety – A warehouse safety plan will be completed and applied during 2019 to combat high TCIR.

Injury rate
Injury rate per 200 000 working hours

Next steps

 Roadmap 2015 to 2020Next steps in 2019 Status 
Continue to reduce our global injury rate (TCIR) by at least 5% every year.Ongoing work with health and safety. dot2
Attain safety certification for our operations around the world.To be aligned with the launch of new ISO 45001 standard. dot2
Integrate the Group's safety program into new acquisitions within three years of purchase. An ongoing process. dot2

On track

Additional effort is required 

Off track

Work has not yet begun


Electrolux shapes living for the better by reinventing taste, care and wellbeing experiences that make life more enjoyable and sustainable for millions of people. Through our brands, including Electrolux, AEG and Frigidaire, we sell more than 60 million household and professional products in more than 150 markets every year.

S:t Göransgatan 143

SE-105 45 Stockholm, Sweden

Terms & Conditions 2018