Annual Report 2013

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Vision

Electrolux is a leading global, appliance manufacturer, commanding strong positions in all regions, and is the only player that offers complete solutions for both consumers and professional users. The Group’s vision is to be the best appliance company in the world as measured by our customers, employees and shareholders.

Electrolux vision

The vision of Electrolux is to be the best appliance company in the world as measured by customers, employees, and shareholders.

Customers – Customers’ perception of Electrolux is based on the products the Group sells and the service it provides. The pace of innovation and the number of product launches have increased in recent years, while the demands placed on products have become more rigorous. A major new product is only launched if at least 70% of the consumers in a test group have expressed a preference for it above similar alternatives in the market.

Employees – One of the key tools for Electrolux for measuring employee satisfaction is the Employee Engagement Survey (EES), which gauges such factors as motivation and engagement among employees.

Shareholders – Through the combination of continuous growth, profitability and a small but efficient capital base, Electrolux shareholders are to receive a total return well above the cost of capital.

Mission– Financial goals over a business cycle

The financial goals set by Electrolux aim to strengthen the Group’s leading, global position in the industry and assist in generating a healthy total return for Electrolux shareholders.

Strategy

Electrolux strategy is based on four pillars; Profitable growth, Innovation, Operational excellence and People and leadership. The focus is on strengthening the position in Electrolux core markets and increasing the share of sales in growth markets. This will be achieved through an increased speed of innovative products to the market and growth in new segments, channels and product categories. Through a close cooperation between R&D, Design and Marketing the pace of launching consumer relevant and innovative products in the market will increase. Operational excellence is a pre-requisite for profitable growth. Electrolux is leveraging its global strength and scope to increase efficiency and lowering the cost base by global operations, optimization of manufacturing and reducing complexity. Dedicated employees with diverse backgrounds and a position as a sustainable leader are necessary for Electrolux to implement the strategy and achieve its vision.

Values

The Electrolux foundation of guiding business principles in combination with a strong set of values form the core of the Group’s operations. To read more, see page 48. The Group’s work in this area is also covered in the Corporate Governance Report and the Sustainability Report, which are available at http://group.electrolux.com

Electrolux vision

Who we want to be

We will be the best appliance company in the world, as measured by our customers, employees and shareholders.

Mission – financial goals

What we want to achieve

6%
Operating margin of at least 6%
4x
Capital turnover-rate of at least 4 times
20%
Return on net assets of at least 20%
4%
Average growth of at least 4% annually

Strategy

How we want to do it


Profitable growth

Innovation 


Products and services
Brand and design
Sustainability

Operational excellence




People and leadership



Values

The base for our work

Core values


Passion for Innovation Customer Obsession Drive for Results

Foundation


Respect and Diversity Ethics and Integrity Safety and Sustainability
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